Welcome to an interesting framework of leadership. Researched from over 50 000 respondents around the world, Jim Kouzes and Barry Posner wanted to find out the secret formula of leadership. Something that they can apply immediately for leaders old and new, novice or experience to make a greater difference to their organisations? What was behind this secret? What was this formula all about.

Let us all watch this video to find out :



Do What You Say What You Will Do. You realise the word Say occurs once and Do occurs twice. What does this mean? That perhaps actions speak louder than the words you say. As a leader, we always expect  our leader to lead by example, walk the talk. And we need to act more than we just say. 

How do we do that? 

  • By finding our voice and clarify our values
  • By setting the example and align values with thought and deed 


Do you like leaders to paint possibilities or dwell in the past? All the great leaders have a vision, an end state, a destination.  But what makes a vision compelling ? To inspire a shared vision you must ensure your picture of the future 

  • Is Uniques
  • Is Ideal
  • Has an Image 
  • Is Future Oriented
  • Appeals to the Common Good 


Great leaders challenge the status quo, not satisfied with the current state of things. They don't have the mindset "Why fix things if they are not broken" They don't ask why, they ask why not and hence strive for Constant and Never-Ending Improvement (CANI?) Yes you can, by :

  • Seizing the initiative and seeking opportunities to grow and learn
  • Experimenting and Taking Risks 


Superheroes do not exist on earth. Leaders always need a strong team to build, grow and achieve with. Teams are inspired by leaders who make them grow through building confidence and increasing competence. Leaders don't take the credit for everything, they build collaborations by facilitating positive relationships amongst team members. To do this, they do :

  • Facilitate collaboration by building trust
  • Increase self-determination by strengthening others 


Nobody cares how much you know till they know how much you care. Leaders must never underestimate the power of the heart and emotions. To manage a team you need to persuade the heads. To inspire a team to greatness, you need to win their hearts. Leaders must encourage the heart by :

  • Validating appreciation and celebrating small wins
  • Create a spirit of community that celebrates positive values 


Here are the key takeaways of TLC :

  • Lead by example. Set an example for others to follow. Practice what you preach. You reap what you sow. What you do comes back to you. Have independent thought. Take a stand. Stand for something. Find your unique voice. And above all, to inspire action, act first. 
  • Create an inclusive picture. In Steven Covey terms, these would be avoiding the “scarcity mentality”. Have an abundance mentality. At many organisations there are turf wars when there’s a scarcity mentality. The solution is to frame out a bigger space where nobody gets to lose in order for you to win.
  • Continuous improvement. The Japanese term is Kaizen. Focus on small, incremental improvements. Build momentum from small wins. Start with something small. Success snowballs.
  • Lift others up. Are you one to lift others up or bring the down?. Find the good in others. Leverage the unique values that others bring to the table.
  • Community. A leader is directly affected by the environment he is in. What is the immediate community you help to grow around you? Is it alienated and run along the lines of "survival of the fittest"? Or is it nurturing and empowering?